Question 1

Are CaliberCode programmes accredited?

Accepted Answer

CaliberCode is a NITA-accredited institution, so corporate training delivered under the accreditation is eligible for training levy reimbursement. We are also a KRA Ushuru Mashinani service partner for tax and compliance support. Each course page states the CPD hours it carries.

Question 2

What credential do I receive on completion?

Accepted Answer

Every completed programme issues a digital certificate carrying a unique certificate identifier and a QR code. Scanning the code, or entering the identifier at our verification page, confirms the credential is genuine. Certificates can be added to a LinkedIn profile in one click.

Question 3

Can an employer verify a certificate independently?

Accepted Answer

Yes. Every certificate resolves to a public verification page at calibercode.io/verify. No account is needed, and the page states clearly whether the identifier is valid, invalid or not found. Only the fields approved for public display are shown.

Question 4

Do the programmes carry CPD or CPE hours?

Accepted Answer

Programmes recognised by ICPAK, IIA Kenya and ISACA carry CPD or CPE hours, stated on each course page. Hours are reported on your completion certificate.

Question 5

How do I reserve a seat at a workshop or masterclass?

Accepted Answer

Choose a date from the events calendar, confirm the seats you need, and pay by M-Pesa or card. Your seat is confirmed the moment payment is verified, and a QR-coded entry ticket is emailed to you immediately.

Question 6

Can we run a programme in-house for our team?

Accepted Answer

Yes. Corporate training can be delivered on-site at your premises, virtually, or off-site at a venue we arrange. Submit a corporate training request with your headcount and preferred modules and you will receive a downloadable pro-forma invoice.

Question 7

Can we build a programme from modules across different areas?

Accepted Answer

Yes - the custom programme builder lets you assemble modules from any of the five training focus areas and submit the selection for a custom quote. This is how most SME and government programmes are scoped.

Question 8

What happens if I cannot attend after booking?

Accepted Answer

Transfer and cancellation terms are confirmed at checkout and on your booking confirmation. Please contact the training team as early as possible so a substitution or transfer to a later cohort can be arranged.

Question 9

Which payment methods are accepted?

Accepted Answer

M-Pesa via STK push, Visa and Mastercard credit or debit cards, and bank transfer including RTGS and EFT for institutional settlement.

Question 10

Which currencies can I pay in?

Accepted Answer

Course fees are quoted per engagement rather than listed. Submit a corporate training request or contact the training team, and you will receive a written quotation.

Question 11

Can we pay by invoice rather than card?

Accepted Answer

Yes. Institutional buyers receive an official pro-forma invoice carrying a unique bank reference code. Quote that reference on the transfer and the booking is reconciled and confirmed automatically.

Question 12

When do I receive a receipt?

Accepted Answer

A receipt is emailed as soon as payment is verified, together with your enrolment confirmation or QR-coded event ticket.

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