The programme starts with a risk assessment
The obligation is not to adopt a policy. It is to understand the money laundering and terrorist financing risk your practice is exposed to, and to build controls proportionate to it. That means a documented, enterprise-wide risk assessment covering your clients, your services, your delivery channels and the jurisdictions you touch.
It matters that this comes first, because it determines everything after it. A firm doing residential conveyancing for local clients has a different risk profile from one forming companies for non-resident beneficial owners, and they should not end up with the same procedures. A policy downloaded from a bank and re-badged fails on exactly this point: it describes controls for risks the practice does not run, and misses the ones it does.
Due diligence is risk-based, and familiarity is not diligence
Customer due diligence requires identifying the client, verifying that identity from reliable sources, identifying the beneficial owner where the client is not a natural person, and understanding the purpose of the relationship. Enhanced measures apply where risk is higher - politically exposed persons, unusual structures, higher-risk jurisdictions.
The hardest adjustment for professional firms is cultural rather than technical. Long relationships feel like assurance. In practice, a client of fifteen years whose file was opened before any of this applied is frequently the file with no identification documents at all, and long-standing relationships are precisely how a professional practice gets used.
Remediation of legacy files is unglamorous and it is where most of the work sits. Prioritise by risk rather than alphabetically: highest-risk clients and highest-value matters first.
Reporting is personal, and tipping off is separate
Where a suspicion arises, the obligation to report runs to the reporting officer and onward to the Financial Reporting Centre. The threshold is suspicion, not proof - a firm is not required to investigate to a conclusion before reporting, and waiting for certainty is itself a failure.
Disclosing to the client that a report has been made, or is contemplated, is a separate offence. That has a practical implication professionals find uncomfortable: you may not be able to explain to a client why a matter has slowed. Decide in advance how the firm handles that conversation, because improvising it is how tipping off happens.
Appoint a reporting officer with the seniority to stop a transaction, and make sure they are not the person whose fee depends on it completing.
Proportionate, but real
None of this requires a bank-scale compliance department. For a small practice it is a documented risk assessment, a client onboarding checklist that actually gets completed, a named reporting officer, a training record, and an annual review with a date on it.
What it does require is evidence. A supervisor assessing a practice will ask to see files, not policies. Five properly documented onboarding files demonstrate more than a fifty-page manual that nobody has applied.
- AML/CFT
- Financial Crime
- Professional Services
